Every year, an increasing number of companies move their operations to the cloud. The number of SAAS tools in the market is increasing continuously. Besides that, there is no reason to anticipate that SaaS growth will slow down in the years to come.
According to the 2020 year-end study, out of 105 participating firms, the majority of them are using 25-26 different SaaS tools to fulfill their business requirements. This number is enormous in every way!
But here’s a problem – Finding the ideal SaaS product for your company among thousands of options is getting harder as managing all these tools becomes more complex.
There are many things to consider when purchasing a SaaS product.
But what are the most important factors to take into account to choose the right tools?
We’ve compiled a list of the seven factors you should consider before purchasing a SaaS product.
7 Factors that you should consider before choosing the right SAAS tools for your business –
- Determine your requirements!
Determine the purpose of your SAAS tool before deciding whether it is a wise investment for your company.
- Does it assist you in achieving your objectives and provide a solution to a problem you are eager to solve?
- Do you have the capacity to complete your projects more quickly?
- What will it let you do that you wouldn’t be able to do with anything else?
You should consider all of these when deciding whether or not to invest in your SaaS tool.
It’s critical to keep in mind that time is money. Instead of wasting time and money gathering tools that will just sit around collecting dust, it is better to invest in tools that will help you reach your goals faster right away.
- Check out if that SAAS tool is flexible & scalable enough!
Think about a SaaS product’s scalability and flexibility before purchasing. If a solution can’t integrate with your existing processes and evolve with them in the future, there’s no point in purchasing it.
- Will the provider be capable of supporting a global reach if you are an international business or are looking to expand internationally?
- Will this product cooperate if you want to grow in the future?
- Is this tool adaptable enough to accommodate changes in your business in terms of audience, products, industry or other things around?
So, take into account how well the software will integrate with your current systems and tactics.
It would be best if you also thought about your company’s long-term objectives and whether the software can evolve and expand along with you.
If the outcomes are satisfactory, then only move forward!
- Look after the user-friendliness of the product!
Usability is one of the most important factors to consider when evaluating any SaaS product. These criteria are based on the interface’s ease of use, the accessibility of tech assistance, the presence of a mobile app, and user guidelines.
When we say that an interface ought to be user-friendly, what we really mean is that you should not have to invest hours attempting to figure out how to operate a particular function or locate a crucial factor in the menu.
The tool should have an intuitive interface that is simple to use.
Therefore, the main guideline when thinking about the product is as follows: only buy it if its user interface makes you clear and necessitates searching for additional data to carry out the most basic tasks.
- Read the genuine reviews of the product.
To get an understanding of what other people think of that particular tool, read user reviews before making a purchase.
You can use these reviews to determine whether a product is worthwhile before you buy it. Positive reviews could provide data about the product’s quality, while poor comments can provide information about its dependability. Naturally, some fake positive reviews will always exist, so bear that in mind.
In the reviews, you can learn more information about the tools, such as how long they have been in existence and how many users are currently using them. To learn more, read the product’s advantages and disadvantages.
Quick Tip – If you’re reading or watching reviews from a professional reviewer, you should look for someone who isn’t just trying to sell you something but is also being honest about the tool.
- Opting for a demo is the wise thing to do!
Even though everything about the SAAS tool may seem fantastic, you still need to determine whether or not the product will be appropriate for your business and its needs.
You can choose a trial or demo of that SAAS tool to resolve your issue. Enterprises can evaluate the solution first by paying a small fee for a trial or using a tool that offers a free trial for a short period of time before deciding to make a full purchase.
By adopting a trial, you will get to know about the following things –
- Whether the tool is aligned with your business needs or not?
- User-friendliness of the tool
- Whether the tool has stated features or not?
- And surrounding factors.
If you find everything suitable, go ahead and make the purchase.
- Customer service support!
During the sales pipeline, every software has ‘world-class support, but the story can abruptly change once you have paid for the tool. So, another critical consideration before purchasing the tool is customer support, and if so, what kind of customer support they provide.
Some businesses may provide live chat support 24 hours a day, seven days a week, while others will provide assistance via phone or email.
Check out the user reviews about the tool and what they have to say about their service to learn more about their customer care support.
- CyberSecurity is the foremost priority!
Security is a top concern in times of rising cybercrime, frequent data breach controversies, and the mass of GDPR. Make absolutely sure the device you have chosen is completely safe and secured if you are working with sensitive material.
Ask them about their infrastructure and interpret their privacy policies. Verify that their Devops security measures are sufficient to protect your data.
Examine a product’s security controls, including IP safelists, login access controls, end-to-end encryption, single sign-on, and single-factor authentication.
Only proceed with the next step of the process if you are satisfied with the final results.
To wrap it up!
The number of businesses using cloud-based apps that are trending with the SaaS business model is growing significantly, and there is no looking back. Your business is prepared for long-term growth by selecting the appropriate SaaS tools.
SAAS tools are important, but only when we choose the right ones for our diverse business requirements.
And we hope this guide has helped you in choosing the ideal fit for your business. So, consider all the things and then come to a conclusion. If you have any queries or looking for consultation, then reach out to us & we will gladly assist you!